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Top of the News - AXELOS has announced plans to update the world’s most widely-adopted framework for service management.

The development of the updated framework will take place in 2018. While building on the established core of best practice in the existing ITIL guidance, the update will offer new and explicit practical content focusing on the optimum integration of ITIL with complementary practices, such as DevOps, Agile and Lean. Read more from the Press Release.

itSMF International signed a MoU with International Foundation for Digital Competences (IFDC) Regarding VeriSM™

On October 11th itSMF International signed a Memorandum of Understanding (MoU) with International Foundation for Digital Competences (iFDC) on VeriSM™ (Value-driven, Evolving, Responsive, Integrated, Service Management) and areas of cooperation providing mutual benefits for the two organizations. Read more on VeriSM™ from the VeriSM™ website.

Launch of VeriSM™ by International Foundation for Digital Competences (IFDC) in December 2017

VeriSM™ is a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM™ model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. Read more from the VeriSM™ website.

100,000 IT service management professionals globally to benefit from new partnership between itSMF and AXELOS

itSMF, the IT Service Management forum has agreed a new global partnership with AXELOS, owners of ITIL®, the worlds most used IT service management best practice framework, and PRINCE2®, the de facto standard for project management. Read more from the Press Release.

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