14 July 2005

Dear Member,

On behalf of the Executive Council of the IT Service Management (itSMF) Singapore, I would like to take this opportunity to thank you sincerely for your past support of our work and invite you to renew your membership in itSMF-SG for the year 2005-2006.

The IT Service Management (itSMF) is the only internationally recognised and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned and principally operated by its members. It provides a rich learning opportunity for IT Service professionals and provides the essential source of specialist knowledge and guidance to help successfully implementation Best Practice IT Service Management

Membership benefits

• Member discounted rate for seminar and conferences.

• 15% discount on itSMF Publications.

• Emphasis on practical user experience Presentation & Sharing

• Full delegate pack with copies of presentations

• Interactive workshop.

• Speaking opportunities.

• Member section on web-site. (New)

Annual General Meeting & Election to itSMF-SG Executive Council

The 1^st AGM will be held on 31 August 2005. Five new members of the Executive Council would be elected in this coming AGM. Only itSMF-SG members are eligible to nominate, vote and stand for election. (Bylaws Article V: Subscriptions 5 and Article VI: Council)

We sincerely encourage you to renew your membership with itSMF-SG. The period for this renewed membership is from July 1, 2005 - June 30, 2006. All applications for renewal has to reach us by July 27^th, 2005 and please send your application form together with a full payment to “IT Service Management Forum (Singapore)” c/o The Secretariat at 171 Chin Swee Road, #03-10 San Centre, Singapore 169877(address).

With your ongoing support, itSMF-SG will continue to be a strong and vital voice for Best Practice IT

I wish you all the best, and hope to see you at an upcoming meeting.

If you have any questions, comments or concerns, please do not hesitate to contact us at +65 98309590 or at email general@itsmf.org.sg. We will be delighted to serve you.

Best Regards,

Ng, Kim Hung

President, itSMF Singapore Chapter

The 1st AGM will be held on 31 August 2005. Five new members of the Executive Council would be elected in this coming AGM. Only itSMF-SG members are eligible to nominate, vote and stand for election. (Bylaws Article V: Subscriptions 5 and Article VI: Council)

The 1^st AGM will be held on 31 August 2005. Five new members of the Executive Council would be elected in this coming AGM. Only itSMF-SG members are eligible to nominate, vote and stand for election. (Bylaws Article V: Subscriptions 5 and Article VI: Council)