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itSMF Singapore Newsletter - February 2013
Posted: 28 Feb 2013

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itSMF Singapore Newsletter - February 2013



                                                  Wishing you a year of

                      Abundance, Prosperity and Success

Welcome to the year of the snake.  Wishing you and loved ones a year of abundance, prosperity and Success.  Do mark your calendars for the upcoming Annual Conference and various other events in our calendar.   Enjoy the February Newsletter.  Cheers!

Anne Tan,
Council Member, Membership and Communications Portfolio



itSMF 2013 Annual Event

itSMF Singapore 2013 Annual Conference - The Value of ITSM


04 Apr 2013


09:00 AM to 05:00 PM


Novotel Singapore Clarke Quay 177A River Valley Road Singapore 179031


Members (S$200.00) / Non-Members (S$300.00)

Closing Date:

03 Apr 2013

Book your seats and mark your calendars for the he most exciting itSMF Singapore Chapter event of the year scheduled on April 4 2013.

5 reasons why you should attend:

itSMF Singapore 2013 Annual Conference - "The Value of ITSM"

We are proud to announce another grand event to all ITSM aspirants. We will have speakers across globe sharing us their rich experience in various areas of Service Management.

This mega event features Service Management value in an end user perspective. We have secured key sponsors for this event who will bring many products to you at this event.

Book your seats and mark your calendars for the most exciting itSMF Singapore 2013 Annual Conference of the year scheduled on 4 April 2013.



Call for Sponsors for 2nd day Workshop

Sponsoring Companies! Utilize this opportunity to conduct workshop on 2nd day of the event, i.e. 5th April 2013. Talk to us to find out more details.

Please refer to following links for more information:

itSMF Singapore 2013 Annual Conference - Sponsorship Packages

itSMF Singapore 2013 Annual Conference - Sponsorship Package Details


Platinum Sponsor


Gold Sponsors



Higher Silver Sponsor


Prize Sponsor


Supporting Organizations


Latest Titles from itSMF Bookstore
 Here is the latest title from your itSMF Bookstore which is the second book to be released in the Thought Leadership series and is co-published by itSMF USA

Ten Steps to ITSM Success
A Practitioner?s Guide to Enterprise IT Transformation

By Angelo Esposito and Timothy Rogers

There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practice to achieve business objectives.

The official ITILŪ volumes explain what service management is, how the processes work and fit together, and why IT departments should adopt the practice. But they are notoriously vague on how to design and implement a real, working ITSM model. This book fills the gap. Drawing on their enormous experience, the authors show how the principles work in the real world with a ten-step approach ? each step building upon the successes of its predecessors.

Written for practitioners and consultants, it will also interest IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their organizations.

Co-published by itSMF USA and second in the Thought Leadership series, this title is a ?must-have? for your members!

Find out more information >>

Please distribute this information to your members throughout March 2013. Text and html versions are available of this newsletter with customisable headers ? please contact us if you would like to know more information about this.

Just published:

Most popular titles:

Free Membership (limited period only!)

Education Providers who sign up for Corporate Membership with itSMF Singapore Chapter can award a FREE One-Year Membership to their students who pass ITIL Foundation from them.

Please contact customercare@itsmf.org.sg for more details

Bring along 2 guests to any itSMF SG event?..

- Member attends the event FREE!

- Guests pays Member rate for the event.

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