» News » Details

Newsletter: itSMF Singapore Newsletter January 2013
Posted: 17 Jan 2013

Join itSMF SG on our Social Media platforms and get connected with itSMF SG Chapter members today!


itSMF Singapore Newsletter - January 2013


 New Year Greetings from itSMF Singapore!

 Time for resolutions?.. 

The Council?s resolution is to continue to bring value to our members via the various portfolios, through experience sharing, information dissemination, collaborations, provision of networking platforms, etc.  We look forward to your continued support in 2013 and would love to hear from you on ideas on enhance the vibrancy and range of activities that can be facilitated by the Chapter. 

To kick start the calendar of events, we have planned a talk on ?ISO 20000: 2011 Certification Journey? scheduled on Tuesday, February 26th.  The itSMF SG Chapter Annual Event with an agenda built around sharing by end users from leading organisations who have implemented ITIL promises to be exciting and insightful.  Do book your seats and mark your calendars for this event on April 4th 2013.

Alternatively, attend a Webinar in the comfort of your office or armchair at your own time.  These Webinars are brought to you as part of our collaboration with IT Governance.  See details in this newsletter. 

We have also included in this newsletter an article on :It Governance? 5 Myths to Break this New-Year.


The Council strives to provide value to members via these platforms and look forward to your continued engagement and support.  We?d also love to hear from you, do provide us with feedback and suggestions. 

 Anne Tan
Council Member, Membership and Communications Portfolio


ISO 20000:2011 Certification Journey                                                                                                     

Tuesday February 26, 2013 from 6:30 PM to 9:00 PM SGT
Add to Calendar



School of Economics and Social Sciences
Singapore Management University
90 Stamford Road Level 5
Seminar Room 5.1 178903



People have different take on the whole ISO 20000 Certification Journey with  so many things looming around ISO 9001, ISO 27001 and effort taken to obtain them.

 This session is planned to take through the Certification Journey of ISO 20000: 2011 standard  right from Planning till achieving the Certification.

 This will also address common myths, challenges, address your inhibitions and provide you with solid facts and rich experience on the ground both as Consulting & Auditing Function.

Bring your questions to this meeting and be prepared for an exciting, interactive, experiential session. If you are considering ISO/IEC 20000 certification in your organization and wondering where to start or how to go about, then this is going to be insightful and useful session to take forward.

 About the Speaker

Suresh GP has 12+ years of experience and  is currently a Business Consultant with Hewlett Packard. His Job involves Consulting on IT Service Management, ISO 20000, IT Governance for Customers World Wide.

 He is a Certified ITIL V3 Expert, ISO 20000 Consultant, ISO 20000 Lead Auditor, PMP & Cobit  Foundation.  He is a speaker in National and International forums and his literary publications are available at ISACA, PMI Journals. He is an Executive Council Member of itSMF Singapore Chapter.

 Special Promotion

The first 20 paid attendees for the session will get a refund for their registration fees.

Register Now!

itSMF End of Season Sale ? Great Discounts!


Email customercare@itsfm.org.sg  for immediate delivery.  Do hurry as stocks are limited.

 itSMF 2013 Annual Event

Book your seats and mark your calendars for the he most exciting itSMF Singapore Chapter event of the year scheduled on April 4 2013.



 IT Governance has  announced an exciting range of free ITIL and ITSM webinars for Jan-Feb 2013. With influential speakers covering ITSM topics, these webinars are not to be missed!

Building a Strong ITSM House: Passing Your ITIL Foundation Exam

Presenter: Suzanne Van Hove
Date: Thursday 24th January 2013 at 16:00 GMT


ITIL Lite ? A road map to full or partial ITIL implementation

Presenter: Malcolm Fry
Date: Wednesday 30th January 2013 at 16:00 GMT


Purpose for Metrics: Decisions, Decisions, Decisions

Presenter: Ted Gaughan and Kurt McWhirter
Date: Thursday 7th February 2013 at 16:00 GMT


ITIL's Changing Landscape ? 2007 ? 2011

Presenter: David Cannon
Date: Thursday 14th February 2013 at 16:00 GMT


Please sign up to these webinars via this page and make the best use of it.


 IT Governance ? 5 Myths to Break this New Year

IT Governance or Governance of Enterprise IT has now become the buzz word during every corporate discussion. This is not surprising considering the fact of economic recession and global meltdown.


People tend to relate governance as an element of bureaucracy/executive control that adds additional layers of approval and processes to tighten screws.

It is imperative as employees/ staff in the organisation to understand and break some common myths to fully support governance initiatives and this article is aimed at [rovinding those insights before you start on the IT Governance Journey.

Full article available on the itSMF SG website: http://www.itsmf.org.sg/news/uploads/IT Governance - 5 Myths to Break this New Year.pdf

Free Membership (limited period only!)

Education Providers who sign up for Corporate Membership with itSMF Singapore Chapter can award a FREE One-Year Membership to their students who pass ITIL Foundation from them.

Please contact customercare@itsmf.org.sg for more details

Bring along 2 guests to any itSMF SG event?..

- Member attends the event FREE!

- Guests pays Member rate for the event.

Member get member program?..

For a limited period we are introducing a ?member-get-member program? to encourage like-minded professionals to join itSMF. There are certain incentives in store for you should your referral take up a paid membership of itSMF Singapore.

- For any successful referral, you shall get an additional voucher to attend

  itSMF Singapore?s event. The face value of each voucher is S$25.

- For 2 or more successful referrals you would receive an ITIL book.


Upcoming Partner Events






©Copyright 2018, IT Service Management Forum Singapore Chapter. All rights reserved.