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itSMF magazine "At Your Service" December 2010
Posted: 24 Jan 2011

The new edition of our new international itSMF magazine "At Your Service" is now available for download.  We hope you enjoy the wide variety of articles that appear in this publication and we welcome contributions from our global membership for future editions of the magazine. 

This issue includes articles on:

  • Turning Service Management Green
  • Measurement is the Key to Transforming Operational Performance
  • Green IT - Giving CSI a Purpose
  • ABC Success Factors
  • Certification vs Credential - What's the Difference?
  • The priSM Application Experience

<Click Here> to download

If you have editorial content for us to consider, please email kirstie.magowan@itsmfi.org.

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