ITIL is not exclusively the only best practice in IT Service Management but it is an excellent starting point for anyone working within IT Service Management and at the foundation level, it is a proven qualification that aids and supports career pathways in ITSM. Over 250,000 individuals have already undergone ITIL V3 Foundation training. We believe that the ITIL Foundation Training and Qualification is the key that unlocks potential.
I have attached for you the following:
- PowerPoint presentation on the ITILŪ v3 Qualification scheme (click here to download)
- A word document describing the qualification scheme (click here to download)
- Link to the Official Scheme brochure as shown on the itSMFI site
Director - Qualifications and Certification Portfolio