IT Service Management Forum (itSMF), Singapore Chapter organised its 2nd Conference & Exhibition on 01 & 02 August 2006.

An overwhelming response for itSMF (Singapore Chapter) 2nd Annual Conference and Exhibition held at the Singapore International Convention & Exhibition Centre in August 2006.

“Unveil the 4 Dimensions to Business Excellence – People, Partners, Process & Product of ITSM” was revealed as a journey; a destination worth embarking to attain operational excellence.
The complexities of today’s business environment coupled by high technologies enabling business processes, has inevitable brought the realization of the need for industry-standard management of IT operations so as to stay effective and efficient in today’s competitive business world.

This event brought together 310 attendees compromising experts, practitioners, enthusiasts and novices; created a platform for the exchange of ideas and experiences. International practitioners of ITIL shared their experiences in the service management space. Corporations adopted ITIL were also present to share their experiences in reaping the fruits of ITIL. This format has benefited members with access to a network of industry experts and exposure to invaluable learning.

Sponsors and Exhibitors for this event encompassed leading IT players in IT Service Management industry:


Co-Platinum Sponsors
: Cisco Systems / Data Craft
Gold Sponsors: BMC Software Asia Pacific, HP, IBM
Silver Sponsor: Computer Associates
Exhibitors: Itilics, Managed Object Solutions, Mercury Interactive Corporation, Pink Elephant, Professional Development Associates and Quint Wellington Redwood.

Adopting ITIL is a journey and itSMF is the only internationally recognized and independent organization dedicated to IT Service Management. The itSMF has a major influence and contributes to industry Best Practices and Standards worldwide. For further information, please contact itSMF’s Event and Conference Committee at events@itsmf.org.sg.

itSMF Singapore Chapter