Leading Business Services Management vendor Managed Objects’ Founder and Senior Technologist Dean Banta will visit Singapore late June. During his visit, Mr. Banta will present a paper to itSMF members focusing on how leading enterprises and governments exploit advancements in IT to make BSM a reality. Dean has personally worked with leading banks, telecommunications companies and government officials to address their pressing needs i.e. connecting the disconnect between IT and business…not next month, next year but NOW!

Come learn first hand from BSM practitioner how users’ demands have shifted from ‘systems’ to ‘ business’; how savvy users deploy service management tools to address pressing problems in the area of root-cause, integration and service level management.

TOPICS:

OUR PRESENTERS :

Mr Banta, FOUNDER - MANAGED OBJECTS
Technical Director Asia Pacific

Mr Banta is one of the three Founders of Managed Objects who with the other two founders saw a need for a heterogeneous object based information technology integration solutions. Though Managed Objects software started out as an end to end integration solution and continues as such today, the current direction of Managed Objects is to assist corporations in aligning IT with Business services and with ITIL initiatives.

Mr Banta began his career in 1978 in mainframe communications and had seen the industry change dramatically over the years. He has served in many facets of the industry including senior executive management positions. His current position is Technology Director for the Asia Pacific Region.

Mr Andrew Saw - Ericsson
Senior Solution Manager

With almost 10 years of experience in the telecommunication industry, Andrew is currently a Senior Solution Manager with Ericsson in South East Asia. Based out of Malaysia, he is responsible for Ericsson’s Network Management &Service Assurance business in the region. Graduated in Computing from London’s Imperial College, he started his career with as a software engineer with Tektronix. He later joined an incumbent telco operator in Malaysia as a lead system analyst.
Later, he joined EHPT, a joint venture company between Ericsson and Hewlett Packard, focusing on Business Support Systems for Telcos. From there, he ventured into Microsoft as a Technology Specialist and later to Logica CMG as a Solution Manager for Prepaid business in the region.
Andrew (re)joined Ericsson back in 2005 and was given the task to drive NMSA initiatives in the region. Working closely with partners and domain experts, he strives to bring not only technological but also business benefits to operators in this region. Ericsson is the leading Telecom Solution provider, shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.

ABOUT MANAGED OBJECTS:

Manged Objects (www.managedobjects.com) is the Business Services Management Company. We introduced the concept of Business Service Management - along with the first software to deliver it - in 1997. Today, the analyst community consistently recognizes our methodology and suite of software built on the Managed Objects BSM™ platform as best in class. Our Solution works by enabling our customers to monitor, manage and report on the availability and performance of online trading, customer relationship management, corporate e-mail and many other services. That is why Auchan, CSC, DISA, Fidelity investments, JPMorganChase, Progress Energy, Reuters, TIAA-CREF and others rely on us.
Managed Objects is head quartered in McLean, Virginia. Our operations in New York City, Chicago, San Francisco, Atlanta and Texas support a sales presence throughout North America. European operations are headquartered in London and Asia-Pacific operations are in Singapore. Partners support sales in continental Europe, South America, Africa and People's Republic of China.