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Service Management issues in a Cloud environment
Synopsis:
Does your company wish to be a Consumer, or a Provider of Cloud Services?
Depending on what your company does the answer is likely to be Both! So what then do you need to understand in order to be able to take advantage of the benefits that Cloud purports to bring to the table? Are they achievable, and what is the roadmap that a company might adopt to ensure success, and leverage competitive advantage?
This session will look at the issues, and potential benefits of Cloud Computing, as well as addressing the Architecture and Planning necessary to drive forward a successful project.
Speaker Bio:
 Lewis Troke is a Service Management Consultant for the IBM SWG, and part of the IBM Tivoli software brand. ewis has extensive experience of architecting and implementing solutions for customers to help them to understand and manage their end to end IT infrastructure, associating IT to the services that Business needs in order to be able to operate effectively. In his more than 30 years in the IT Industry, Lewis has been variously a data centre manager, network consultant, and latterly a service management consultant. His work with customers includes building return on investment cases to ensure that projects are sustainable, and show value, and a return back to the business. He has worked extensively with large financial institutions, utilities and retail organisations worldwide, and especially in northern Europe. Most recently Lewis has been working on Business Service Management and Cloud solutions.
2 PDUs will be awarded by SPMI for people attending this event (people who are interested must advise SPMI or the event managers at time of registration).
Agenda
6.30 PM Registration
7.15 PM Session start
8.45 PM Q&A
9.00 PM Session end
Click on the button above "Register Now" to register for this event
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