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Dear itSMF Chapter Colleagues,
The September 2009 online itSMF UK e-Symposium will be taking place on September 24th between
2pm - 4:05pm (GMT +1) online at http://itsmf.brighttalk.com (you will need to register separately for this
Free event).
Topic: Drive IT's Business Value with Integrated IT Service Management
Event Synopsis: Business and IT integration is much talked about, but not well defined, especially how
to truly achieve and measure it.
In this online conference, we will be showing that Business and IT integration is not just about creating
a good rapport with business, but more about delivering ongoing business contributions and leveraging
resources well. And of course, these contributions need to be made transparent and tangible for the
business so IT receives the recognition it deserves.
The speakers are:
? Dennis Gaughan (AMR Research)
? Swen Conrad (SAP)
? Mark Robinson (Digital Fuel)
This itSMF UK e-Symposium event is sponsored by SAP and for details of the presentations
(and to register) please go to http://itsmf.brighttalk.com/
For those who are unable to join this meeting an archived version with be available 4 working days after the
event at http://itsmf.brighttalk.com/recorded-events.
You will also be able to listen/view to any of the past events at this location.
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