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The itSMF Mini-Events are intended to be a periodic get-together of vendor and non-vendor members of itSMF Singapore to hear about best practices in Service Management in a variety of areas of interest.

The topic that has been selected for this mini-event is: Asset and Configuration Management. This event will be aimed at discussing the following topic:

With the large investments in IT infrastructure, solutions and services, the proper management of assets and maintaining a responsive configuration both play a key role in delivering IT services. Many advances have now been made in this area with both practices as well as enabling tools. This session addresses the following questions/issues:

• What is the difference between IT Asset management, Financial Asset management, and Configuration management?
• What data should go into a CMDB, and should it be populated in phases (what are the phases)?
• What tools are available to populate the CMDB?
• How should Asset and Configuration management DBs be synchronized?

The speakers for this event are:

• Elbert Guintivano, Senior Software Consultant, BMC Software
• Yeo Tze Ping, Technical Manager, Tivoli Software, IBM Software Group , IBM ASEAN

In addition, we hope that members will join in a discussion to share their experiences and opinions.

The agenda for this event will be as follows:

• Welcome Address
• Presentations by Vendor Speakers
• Q&A/Discussion
• Poll for future topics that members would like to discuss

The event will be followed by light refreshments.

The event will be held on Wednesday 12th December 2007, 06:30 PM to 09:00 PM at Infocomm Development Authority of Singapore (IDA), Room MPH 01, 8 Temasek Boulevard #14-00, Suntec Tower 3, Singapore 038988.

The event is free for itSMF Singapore members. If you are not yet a member, you may sign-up as a new member by visiting our website at www.itsmf.org.sg (go to menu item Member / Register Today!). If you intend to attend the event as non-member, there will be an admission fee of $10 payable at the door.

If you would like to attend, please kindly register for the event at http://www.itsmf.org.sg/events/index.jsp - select the event, and then click on "Register Now!". You may contact Ivy at +65 6332 1063 or email her at events@itsmf.org.sg if you have questions.

Registrations for this mini-event will close on 7th December 2007.