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Our bestsellers

Categories:
BSI / ISO | ITIL V2 Books | ITIL V3 Books | itSMF / IPESC Endorsed Publications | itSMF Published Publications | Management of Risk | Managing Successful Programmes | OGC Business Systems Development | Other Publications | Project Management |
BSI / ISO
BS ISO/IEC 20000-1:2006 IT Service Management - Part 1: Specification
ISBN:0
285.00242.25S$
g
BS ISO/IEC 20000-2:2006 IT Service Management - Part 2: Code of practice
ISBN:00
329.00279.65S$
g
IT Service Management - A Managers Guide, 2nd edition (updated for ISO/IEC 20000
ISBN:580479226
121.00102.85S$
g
Achieving ISO/IEC 20000 : Management decisions and documentation (BIP 0030)
ISBN:580474585
78.0066.30S$
g
Achieving ISO/IEC 20000 : Why people matter (BIP 0031)
ISBN:580474593
78.0066.30S$
g
Achieving ISO/IEC 20000 : Making metrics work (BIP 0032)
ISBN:0000
78.0066.30S$
g
Achieving ISO/IEC 20000 : Managing the end-end service (BIP 0033)
ISBN:580474615
78.0066.30S$
g
Achieving ISO/IEC 20000 : Finance for service managers (BIP 0034)
ISBN:580474623
78.0066.30S$
g
Achieving ISO/IEC 20000 : Enabling change (BIP 0035)
ISBN:580446395
78.0066.30S$
g
Achieving ISO/IEC 20000 : Keeping the service going (BIP 0036)
ISBN:580446409
78.0066.30S$
g
Achieving ISO/IEC 20000 : Capacity management (BIP 0037)
ISBN:580446417
78.0066.30S$
g
Achieving ISO/IEC 20000 : Integrated service management (BIP 0038)
ISBN:580446420
78.0066.30S$
g
Achieving ISO/IEC 20000 : COMPLETE set of the books (BIP 0030 - BIP 0038)
ISBN:000
620.00527.00S$
g
The differences between BS 15000 and ISO/IEC 20000 (BIP 0039)
ISBN:580473481
78.0066.30S$
g
IT Service Management A Self-assessment Workbook : 2006 (BIP 0015)
ISBN:0580479234
124.00105.40S$
g
IT Service Management - Standards & Guidance : KIT 32
ISBN:00000
729.00619.65S$
g
IT Service Management - A Managers Guide, 2nd edition (updated for ISO/IEC 20000
ISBN:0580479226
120.90102.76S$
g
Test Book (For itSMF internal testing)
ISBN:000000000000000
E-Book Version. For Adobe v6 or 7 only.
1.001.00S$
g
ITIL V2 Books
Service Support
ISBN:0113300158
202.00171.70S$
g
Service Support CD-ROM
ISBN:0113308671
465.00395.25S$
g
Service Delivery
ISBN:0113300174
202.00171.70S$
g
Service Delivery CD-ROM
ISBN:0113308930
465.00395.25S$
g
Planning to Implement IT Service Management
ISBN:0113308779
202.00171.70S$
g
Planning to Implement IT Service Management CD-ROM
ISBN:0113309058
465.00395.25S$
g
Applications Management
ISBN:0113308663
202.00171.70S$
g
Applications Management CD-ROM
ISBN:011330904X
465.00395.25S$
g
ICT Infrastructure Management
ISBN:0113308655
202.00171.70S$
g
ICT Infrastructure Management CD-ROM
ISBN:0113309031
465.00395.25S$
g
Security Management
ISBN:011330014X
140.00119.00S$
g
ITIL Security Management CD-ROM
ISBN:0113309422
233.00198.05S$
g
Software Asset Management
ISBN:0113309430
109.0092.65S$
g
Software Asset Management CD-ROM
ISBN:0113309449
186.00158.10S$
g
The Business Perspective
ISBN:0113308949
202.00171.70S$
g
Business Perspective CD-ROM
ISBN:0 11 33097
465.00395.25S$
g
ITIL Business Perspective 2 .. The Business view COMPLEMENTARY
ISBN:0113309694
201.50171.28S$
g
ITIL Business Perspective .. The IS view (CD-ROM)
ISBN:0113309724
465.00395.25S$
g
ITIL Business Perspective 2 .. The Business view (CD-ROM) : COMPLEMENTARY
ISBN:0113309716
465.00395.25S$
g
ITIL V3 Books
ITIL Lifecycle Publication Suite (Hardcopy)
ISBN:9780113310500
927.00787.95S$
g
ITIL Lifecycle Publication Suite (E-Book) (will only work with Adobe ver 6 or 7)
ISBN:9780113310517
E-Book Version. For Adobe v6 or 7 only.
927.00787.95S$
g
ITIL V3 Service Stategy (Hardcopy)
ISBN:9780113310
263.00223.55S$
g
ITIL V3 Service Stategy (E-Book) (will only work with Adobe ver 6 or 7)
ISBN:9780113310524
E-Book Version. For Adobe v6 or 7 only.
263.00223.55S$
g
ITIL V3 Service Design (Hardcopy)
ISBN:9780113310470
263.00223.55S$
g
ITIL V3 Service Design (E-Book) (will only work with Adobe ver 6 or 7)
ISBN:9780113310548
E-Book Version. For Adobe v6 or 7 only.
263.00223.55S$
g
ITIL V3 Service Transition (Hardcopy)
ISBN:9780113310487
263.00223.55S$
g
ITIL V3 Service Transition (E-Book) (will only work with Adobe ver 6 or 7)
ISBN:9780113310555
E-Book Version. For Adobe v6 or 7 only.
263.00223.55S$
g
ITIL V3 Service Operation (Hardcopy)
ISBN:9780113310463
263.00223.55S$
g
ITIL V3 Service Operation (E-Book) (will only work with Adobe ver 6 or 7)
ISBN:9780113310531
E-Book Version. For Adobe v6 or 7 only.
263.00223.55S$
g
ITIL V3 Continual Service Improvement (Hardcopy)
ISBN:9780113310494
263.00223.55S$
g
ITIL V3 Continual Service Improvement (E-Book)
ISBN:9780113310562
E-Book Version. For Adobe v6 or 7 only.
263.00223.55S$
g
The Official Introduction to the ITIL Service Lifecycle - Book
ISBN:0113310617
93.0079.05S$
g
itSMF / IPESC Endorsed Publications
25% OFF! - Introduction to ITIL
ISBN:0113309732
109.00
81.75
81.75S$
g
ITIL Small-scale Implementation
ISBN:0113309805
109.0092.65S$
g
ISO/IEC 20000 - a pocket guide
ISBN:9077212795
34.0028.90S$
g
Metrics for IT Service Management
ISBN:9077212698
87.0073.95S$
g
Six Sigma for IT Management
ISBN:9077212302
87.0073.95S$
g
Service Agreements
ISBN:9077212914
44.1837.55S$
g
Frameworks for IT Management
ISBN:9077212906
86.8073.78S$
g
itSMF Published Publications
Pocket Guide (UK English)
ISBN:0952470616
31.0026.35S$
g
Pocket Guide (North American English)
ISBN:0952470640
31.0026.35S$
g
Pocket Guide (Japanese)
ISBN:4902286009
31.0026.35S$
g
Pocket Guide (S.Korean)
ISBN:0954352149
31.0026.35S$
g
Pocket Guide (Simp. Chinese)
ISBN:0954352165
31.0026.35S$
g
Pcoket Guide - Application Management
ISBN:0954352106
22.0018.70S$
g
Pocket Guide - Business Perspective
ISBN:0954352181
22.0018.70S$
g
Pocket Guide - ICT Infrastructure Management
ISBN:0954352114
25.0021.25S$
g
Pocket Guide - Security Mgt
ISBN:952470683
22.0018.70S$
g
25% OFF! - Pocket Guide - Planning to Implement Service Management
ISBN:952470691
22.00
16.50
16.50S$
g
25% OFF! - Dictionary of Terms, Abbreviations & Acronyms (UK English) Version 2: 2006
ISBN:952470659
22.00
16.50
16.50S$
g
Dictionary of Terms, Abbreviations & Acronyms (Japanese)
ISBN:4902286017
22.0018.70S$
g
Dictionary of Terms, Abbreviations & Acronyms (North American English)
ISBN:0952470667
22.0018.70S$
g
Pocket Guide: Planning and Achieving ISO/IEC 20000 Certification
ISBN:0955124514
22.0018.70S$
g
Management of Risk
M_o_R (Management of Risk) Guidance for Practitioners
ISBN:0113309090
108.5092.22S$
g
M_o_R (Management of Risk) Guidance for Practitioners (CD-ROM)
ISBN:0113309104
186.00158.10S$
g
Managing Successful Programmes
Managing Successful Programmes
ISBN:0113309171
108.5092.22S$
g
Managing Successful Programmes (CD-ROM)
ISBN:0113309392
232.50197.62S$
g
OGC Business Systems Development
Behaviour and Process Modelling
ISBN:0113308728
77.5065.88S$
g
Business Systems Development Series with SSADM (all seven titles)
ISBN:113308833
465.00395.25S$
g
Business Systems Development with SSADM (CD-ROM)
ISBN:113308841
465.00395.25S$
g
Data Modelling
ISBN:011330871X
77.5065.88S$
g
Database and Physical Process Design
ISBN:113308760
77.5065.88S$
g
Function Modelling
ISBN:113308752
77.5065.88S$
g
SSADM Foundation
ISBN:113308701
77.5065.88S$
g
The Business Context
ISBN:113308728
77.5065.88S$
g
User Centred Design
ISBN:113308736
77.5065.88S$
g
Other Publications
Implementing Service and Support Management Processes
ISBN:9077212434
130.00110.50S$
g
In Times of Radical Change
ISBN:113306873
155.00131.75S$
g
IT Governance, a pocket guide, based on Cobit
ISBN:9077212191
34.0028.90S$
g
IT Service CMM, a pocket guide
ISBN:9077212353
34.0028.90S$
g
MOF, a pocket guide V3
ISBN:9077212108
34.0028.90S$
g
MSF, a pocket guide
ISBN:9077212167
34.0028.90S$
g
The IT Strategy Management Process
ISBN:9077212264
101.0085.85S$
g
Change: How to adapt and transform the business
ISBN:1903091381
28.0023.80S$
g
Negotiation: How to make deals and reach agreement in business
ISBN:1903091322
28.0023.80S$
g
RISK: How to make decisions in an uncertain world
ISBN:1903091365
28.0023.80S$
g
Strategy: How to shape the future of the business
ISBN:1903091371
28.0023.80S$
g
IT Governance ...a Management guide based on Cobit (pocket guide)
ISBN:9789087530
42.6036.21S$
g
The IT Svc Management from Hell based on Not ITIL by Bryan Johnson
ISBN:90-77212-2
25.4021.59S$
g
Foundations of IT Service Management: based on ITIL (English version) (Paperback
ISBN:9077212582
86.8073.78S$
g
Six Sigma for IT Management - a pocket guide
ISBN:9789087530297
34.1028.98S$
g
Project Management
Business Benefits through Project Management
ISBN:0113308981
78.0066.30S$
g
Managing Successful Projects with PRINCE2
ISBN:0113308558
202.00171.70S$
g
Managing Successful Projects with PRINCE2 (CD-ROM)
ISBN:0113309082
465.00395.25S$
g
PRINCE2 Pocket Book
ISBN:0113309163
11.009.35S$
g
Passing the PRINCE2 Examinations
ISBN:0113309120
47.0039.95S$
g
People Issues and PRINCE2
ISBN:0113308965
78.0066.30S$
g
Project Management - an Introduction (based on PRINCE2)
ISBN:9077212310
87.0073.95S$
g
Buying Software: A Best Practice Approach
ISBN:011330918X
93.0079.05S$
g
Tailoring PRINCE2
ISBN:0113308973
78.0066.30S$
g
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