» About Best Practice
“
An industry accepted way of
doing something, that works.
”
Aidan Lawes, CEO itSMF
Best Practice is the best identified approach to a
situation based upon observation from effective
organisations in similar business circumstances.
A Best Practice approach means seeking out ideas and
experiences from those who have undertaken similar
activities in the past, then determining which of these
practices are relevant to your situation. Test them out
and see if they work, before incorporating the proven
practices in your own documented processes.
Best Practice is all about not "re-inventing the wheel",
but learning from others and implementing what has been shown to work.
Best Practice techniques can be applied in all walks of
life. We focus on those relating to the management of IT
Services - though in reality, the principles apply anywhere.
| 
