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» About Us
What is the itSMF?
itSMF is the internationally recognised and independent organisation
dedicated to IT Service Management. It is not-for-profit organisation,
wholly owned and principally operated by its membership. The itSMF is
a major influence on, and contributor to, Industry "Best Practice" and
standards worldwide, working in partnership with OGC (the UK
Government Advisory body) and the British Standard Institution
(BS 15000). Formed in the UK in 1991, there are now over 20 national
chapters in an ever-increasing number of countries.
IT Service Management Forum (itSMF) Singapore Chapter was formed on
23 September 2004 in an effort to develop and promote industry
best practice in Singapore.
The itSMF provides an accessible network of industry experts,
information sources and events to help you and your organisation
address IT service management issues and to assist you in achieving
the delivery of high quality, consistent IT services both internally
and externally through the adoption of Best Practice.
What are our aims?
- To be recognised by the Government, the IT industry and end-user
organisations as the premier, independent and representative body
for IT Service Management (hereinafter referred to as "ITSM")
in Singapore;
- To be the forum for members to exchange information and share
knowledge and experiences;
- To unite and promote the interests of all persons who, either have
an interest in ITSM, or are engaged in studying, using or providing
ITSM products or services;
- To encourage the establishment, development and use of industry
best practice in ITSM in Singapore and to promote the interests of
the ITSM Forum Ltd (UK) (hereinafter referred to
as "itSMF International").
- To act as liaison with other parties that share an interest in ITSM;
- To promote professional development and education of persons
engaged in ITSM;
- To work towards the enhancement of the status and role of
professionals in ITSM;
- To encourage its members, through its programmes and publications,
to increase their own professional capacities and performance;
- To publish and disseminate such information and knowledge as will
be of service to members;
- To undertake such activities, including the holding of meetings,
conferences, seminars, workshops and exhibitions, as are appropriate
to the attainment of the above objectives.
Who are our members?
Approximately 80% of itSMF's membership around the world represents
organizations striving to implement and sustain high quality
IT Service Management solutions, with the remainder being organizations
providing products and services to assist in those endeavours.
Organisations range from large multi-nationals through small and
medium local enterprises to individual consultants and cover both the
public and private sectors.
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