Latest Member's Resources

5 Dec 2016 "ITSM Success & Analytics"
7 Nov 2016 "Leading Change: Kotter's 8-Step Model"
22 Sep 2016 -"An end-to-end problem solving approach for Incident and Problem Management and how DevOps might change the game"
29 Aug 2016 "Innovation in IT Service Management by Chance or Design"


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