Latest Member's Resources

4 Apr 2012 ITIL in Action, Handling Major Incidents - A Case Study
4 Apr 2012 IT Projects, Programmes, Portfolios and their interfaces to IT Service Management in the Real World
4 Apr 2012 'A Fool With A Tool Is Still A Fool'. Case Studies of People, Process, Technology Aspects within ITSM Implementations
4 Apr 2012 Microsoft IT Best Practices for Green IT Adoption